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Your Privacy Is Important To Us


Updated on: December 12 2014




Tektile Software LLC and its affiliates (“Tektile”, “Us”, “Our” or “We") are dedicated to protecting the privacy rights of our users (“Users" or “You"). This Privacy Policy (the “Policy”) describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with our websites, software products (“App” or “Products”) on one or more device platforms (for example, iOS and Android) according to you utilizing our Products (the “Service”). Please note that the scope of this Policy is limited to information collected or received by Tektile through your use of our Products. We are not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

By using our Products, you are expressing your agreement to this Policy in the manner provided in this Policy. If you do not agree to these terms, please do not use our Products.




Information Collection and Use


Tektile collects information as described below. Our primary goals in collecting and using information is to provide Services to you, improve our Service, contact you, conduct research and create reports for internal use. We store information on servers located in the United States via Arvixe web hosting. We only store your information as outlined below:

  • Forms and Private Messages

Our Web site offers a channel of communication between you and us. This includes your e-mail address, your name, and other specific content you wish to provide to us. We store this information only with the intent of documenting your form and/or private message to us and to better assist you. We will not share this information with any third party.

  • iOS Platforms Products

When you use any of our Products, we may collect crash information if you opted to provide it. This crash information is not mandatory and is only available to us from a system-wide setting. You may disable this at any time from the iOS control settings. This crash information may be sent to us automatically in order to determine the reason of an App crash. This will help us troubleshoot any potential problems with our App. Certain information such as your hardware type, the version of your operating system (“OS”), your device name, etc., may be included in this crash report. This information is useful to us for troubleshooting and to help us fix problems. We will only use this information to enhance our Products. We will not sale or share this information with third parties.

  • Ad Networks

We may feature advertising within our Products. The advertisers may collect and use information about you, such as your Service session activity, device identifier, MAC address, IMEI, geo-location information and IP address. They may use this information to provide advertisements of interest to you.


Our current list of Products do NOT collect location-based (GPS), photo metadata, usage trends, statistics, other any other information except as described above.




How We Use Information


We use information collected through our Products for purposes described in this Policy. This information includes:
• operate and improve our Products;
• understand you and your preferences to enhance your experience and enjoyment using our Products;
• respond to your comments and questions and provide customer service;
• provide and deliver products and services you request;
• send you related information and messages;




Disclosure of Your information


Tektile does not share or sell your personal information except as approved by you or as described below:
• With your consent, for example, when you click on a third party advertisement.
• We may release your information as permitted by law, such as to comply with a subpoena.




Changes to the Policy


We may update this privacy policy to reflect changes to our information practices.




Security


Tektile takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.
Although we make good faith efforts to store the information collected in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.




Access to Personal Information


You may correct, update, or delete your information by contacting us at help@tektilesoftware.com. We will respond to your access request within 30 days.




Data Retention


We will retain your information for as long as it is needed to provide you services and help. You can request that we no longer store your information by contacting us at help@tektilesoftware.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We can only guarantee change requests over data we directly control and not data stored on third party systems.




Our Policy Regarding Children


We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Products. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at help@tektilesoftware.com.




Opting Out of Marketing


You may opt-out of receiving promotional emails from us by following the instructions in those emails by emailing us at help@tektilesoftware.com.




International Transfer


We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in geographical regions outside U.S. law, please note that you are transferring information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Policy.




Contact Information


If you have any questions about this Policy, please contact us at help@tektilesoftware.com.